WORK // UX/UI // FOXO LIFE™ Customer Dashboard with personalized Longevity Report™
FOXO LIFE™ is creating the next generation of underwriting. We've built the first life insurance product to give you a personalized Longevity Report™, based on the science of epigenetics. To see what we are up to, please visit FOXOLIFE.com
The creative ask is to create a customer portal that, once launched, the customer will be able to login to view their Longevity Report, their policy information and make any necessary changes from one, easy-to-use dashboard.
USER JOURNEY
ART BOARD
The portal is being designed in Figma to support a wide range of user states across both the dashboard and broader experience. Customers can access their portal at various points in the life insurance application process, each with distinct interface needs. These states include scenarios like an application in progress, edits required, Longevity Report™ in lab, policy approved, policy under review, and more. Below is a sample of how the design adapts to these key moments in the customer journey.
SAMPLE OF WORK
Dashboard state when user’s saliva collection kit is in process and their Longevity Report is not yet available.
Dashboard state when user has selected to view their “kit status” to find out where their kit is at in the delivery process.
Dashboard state when Longevity Report is ready to view. At this point, the mobile app with the user’s Longevity Report is also available for download.
RESPONSIVE DESIGNS
All design breakpoints were taken into consideration when building the dashboard. We know that users are busy. Wherever they are and whatever devise they are using, the dashboard is a seamless experience.
Desktop - Stick side bar navigation with a two column card structure using Material design and built in React.
Ipad - Navigation changes into mobile and two columns cover the width of the ipad making it easy to read and scroll through content.
Mobile - Columns stack and text size becomes slightly smaller but still following ADA guidelines for readability.
LONGEVITY REPORT
The Longevity Report™ is designed to be a “website takeover” and act stand alone website with easy access back to the user’s dashboard. This is also being developed as a native IOS app so the user can have instant access to their results.
A user will be able to see their results as well as compare their results with other users. In user testing, we found that this helped the user not feel like they were alone in their health journey.
UX/UI Designer & Strategist: Ann K. Lindquist
Longevity Report Designer: Karmen Jayne